Availability and Delivery Period

Our basket bags are available online through this website or on-site at our premises. You can also buy TOINO ABEL bags in a few small boutiques and selected resorts. Find our stockists here.

All bags available on our website are in stock and ready to be shipped - unless when mentioned Made to Order at item description. Shipment will be immediately made after the receipt of your payment. Processing time is 1 to 2 business days. If you have a deadline, please let us know on the buyer’s note field at check-out.



Methods of payment

You can pay through Paypal or Stripe. They accept the following cards:

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

We do also accept Apple Pay from customers checking out on a supported device.

If you want to purchase your bag upon visiting the TOINO ABEL premises, payment can be made in cash and card.



Cooperations/Press

For press inquiries, sales-related interests, collaborative proposals within the fields of craft, design, architecture, art, music and culture or other requests, please contact hello@toinoabel.com.



Guarantee and repairability

Your TOINO ABEL basket comes with a two-year guarantee from date of purchase. Naturally, after the guarantee period has expired, TOINO ABEL will remain a reliable contact for everything regarding your bag. TOINO ABEL offers ongoing service and maintenance at fair prices.



Becoming a Stockist

As our production is rather small, our team selects very carefully the shops we sell to throughout the world. If you wish to have our basket bags at your shop, please fill-in our wholesale form.



NUDE AND COGNAC LEATHER

In 2019 we will work again with our cognac leather instead of nude leather. Cognac leather is a never changing, rich and warm brown colour. This color offers a classic look. This affects all current styles on our online store that are shown with nude colour. We have run out of nude leather before being able to make new product photos. New product photos with cognac leather will be available by the beginning of April. You can see a comparison of both leathers bellow. [ UPDATE: new final date for product photos. ]

Cognac (left) and Nude (right)

Cognac (left) and Nude (right)

COntact

Please feel free to write us with any other question you might have. We are available from Monday to Friday from 9:00 to 18:00 (WET/WEST - Lisbon/London).

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