Availability and Delivery Period

Our basket bags are available online through this website or on-site at our premises. You can also buy TOINO ABEL bags in a few small boutiques and selected resorts. Find our stockists here.

All bags available on our website are in stock and ready to be shipped. Shipment will be immediately made after the receipt of your payment. Processing time is 1 to 2 business days. If you have a deadline, please let us know on the buyer’s note field at check-out.


Methods of payment

You can pay through Paypal or Stripe. They accept the following cards:

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

We do also accept Apple Pay from customers checking out on a supported device.

If you want to purchase your bag upon visiting the TOINO ABEL premises, payment can only be made in cash.


Cooperations/Press

For press inquiries, sales-related interests, collaborative proposals within the fields of craft, design, architecture, art, music and culture or other requests, please contact hello@toinoabel.com.


Guarantee and repairability

Your TOINO ABEL basket comes with a two-year guarantee from date of purchase. Naturally, after the guarantee period has expired, TOINO ABEL will remain a reliable contact for everything regarding your bag. TOINO ABEL offers ongoing service and maintenance at fair prices.


Becoming a Stockist

As our production is rather small, our team selects very carefully the shops we sell to throughout the world. If you wish to have our basket bags at your shop, please fill-in our wholesale form.


CHRISTMAS

For delivery by 24 December, orders must be placed before 10.00 am UTC Tuesday, 18 December via DHL Only.

Orders placed from 15 November, 2018 are eligible for return through January 15, 2019


COntact

Please feel free to write us with any other question you might have. We are available from Monday to Friday from 9:00 to 18:00 (WET/WEST - Lisbon/London).

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